At Amansi Aroma, We Prioritize Your Satisfaction

We are dedicated to ensuring that your shopping experience with us is seamless from start to finish. Below is a detailed overview of our shipping policy to keep you informed about how we handle your orders.

Processing Time

  • Order Processing: Orders are processed within 1-2 business days from the time they are received. Processing times may be longer during peak seasons or promotional periods.
  • Order Confirmation: You will receive an order confirmation email once your order has been successfully placed. A second email with tracking information will be sent once your order has been shipped.

Shipping Rates

  • Domestic Shipping: We offer standard shipping within the India at a flat rate of 100Rs. Free standard shipping is available on orders over 2000Rs.
  • International Shipping: We offer international shipping to select countries. Shipping rates are calculated based on the destination and order weight. Please note that international shipping may be subject to customs duties and taxes, which are the responsibility of the recipient.

Delivery Time

  • Domestic Deliveries: Standard shipping typically takes 3-7 business days from the date of shipment. Delivery times may vary based on location and carrier.
  • International Deliveries: International shipping times vary based on the destination country. Generally, international orders take between 7-14 business days to arrive. Please be aware that customs processing may cause delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or directly with the shipping carrier.

Shipping Restrictions

  • P.O. Boxes: We do not currently ship to P.O. Boxes. Please provide a valid street address for all orders.
  • Undeliverable Orders: If an order is returned to us due to an incorrect address or is undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.

Lost or Damaged Shipments

  • Lost Shipments: If you believe your order is lost, please contact our customer service team at sales@amansiaroma.com. We will investigate the issue and work with the shipping carrier to resolve it.
  • Damaged Shipments: If your order arrives damaged, please contact us within 48 hours of receipt with photos of the damaged items and packaging. We will arrange for a replacement or refund as appropriate.

Contact Us

If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to reach out to our customer service team at sales@amansiaroma.com. We’re here to help and ensure you have a positive shopping experience with Amansi Aroma.